Thermotech 10 Year Guarantee

When placing an order with Thermotech for your windows, doors or conservatory you can be sure that you are in safe hands. Thermotech are a member of the plastics window federation who provide our 10 year insurance backed guarantees.

The Customer

• Thermotech have been thoroughly vetted by the federation and their customers may be assured that they are totally dedicated to ensuring complete satisfaction with every installation carried out.
• Thermotech has demonstrated sound business management, financial stability and a commitment to maintain those standards required by the Federation.
• Members of the plastic windows federation are indeed the elite within the industry and they have at their disposal at all times our complete range of services to be offered to all customers.

Deposit Indemnity Scheme

• All customers of Thermotech can rest assured that the Federation's Deposit Indemnity Scheme protects them against loss of deposit they pay in accordance with the terms and conditions prevailing in the Policy of Insurance.
• Under the Deposit Indemnity Scheme, in the unlikely event that Thermotech is unable to complete the work due to ceasing to trade, the Federation ensures that the outstanding work is completed to the original specification or as near as possible, at no additional cost.

FENSA / Certass

• From 1st April 2002 the purchaser of replacement windows and doors is further protected as all such installations will fall under building regulation control.
• All products offered by Thermotech will conform to the new regulations, reducing u values and therefore CO2 emissions.
• Each Installation will be certificated by FENSA / Certass, organisations set up to regulate it's members and to ensure that the public are protected as a result of this change.
• All customers of Thermotech can be assured that from order date through installation and thereafter they will be afforded total security within the terms of insurance offered by the Federation via it's members including deposit protection as well as installation.